Stewards shall act as the Union’s representative at the workplace and shall ensure that member issues are dealt with and grievances are filed if the employer fails to comply with the terms of the Collective Agreement.
PLEASE ENSURE A COPY OF YOUR NOTES AND ALL SUPPORTING DOCUMENTATION FOR ALL MEMBER MEETINGS ARE SENT TO THE UNION.

CLICK HERE to download a copy of CUPE’s Steward Handbook
Grievances
What is a Grievance?
A grievance is a mechanism that is unique to labour law. It is build into a collective agreement. It is the way that one party to a collective agreement enforces its rights under the agreement, if the other party doesn’t do what it is supposed to do. A grievance is defined as a violation of the collective agreement.
There are 3 types of Grievances:
- Individual
- Group
- Policy
Who “owns” a Grievance?
A grievance is defined as a violation of the collective agreement. For this reason, the Union “owns” the grievance, not the individual or group the grievance is filed on behalf of.
CLICK HERE to download a copy of the Grievance Investigation Checklist
Collective Agreements Articles that outline the Grievance Process, ensure to follow appropriate timelines for your Unit’s Collective.